FAQs
You have questions. We have answers.
Before we get into it, a really common question we get is: Why not just use tarps? Here's a video to answer that question.
If you replace your tarps and OSB six times per year, you will spend $3,690 per year. At $2500, The Catch-All offers big savings and we have seen kits last more than two years.
Questions about the Catch-All
Got questions about the product itself? See if they're answered here.
Why not just use tarps?
Tarps cause some major issues: They blow away, burn grass/shrubs, and tear easily. The Catch-All’s Ground and Landscape Nets solve all these problems. They also reduce clean-up time. VIDEO
How long does the Landscape Protection Kit last?
Our crews have been using our original prototype kit five days a week for well over a year, and we’ve only seen light wear. The system has only been improved upon since. VIDEO
How much weight can the Landscape Protection Kit hold?
While The Catch-All Chute Nets are designed to catch small items like nails and bits of underlayment, the Ground Nets will hold heavy loads of many squares of shingles. VIDEO
What's the setup time?
The Catch-All bundle can typically be set up by 2-3 workers in under 20 minutes, although that can change depending on the complexity of the home and landscaping. VIDEO
What's the cleanup time?
Once the bulk of the shingle load is in the trailer, The Catch-All system can typically be cleaned up by 2-3 workers in 30 minutes or less.VIDEO
How does it attach to the home?
The nets are suspended from specially designed poles with padded tops that lean against the building. VIDEO
Questions about the ordering process
Quick answers to things you may be wondering about the Catch-All ordering process.
How do I add my company's logo to my own Landscape Protection Kit?
When you order a Landscape Protection Kit, you'll receive an email with instructions. Or, you can visit: thecatchall.wetransfer.com to send your logo to us and we'll match it to your company.
How long does it take to get my order?
Your Job Site Protection Kit will ship, typically 7-10 business days AFTER banner approval.
Orders not including Job Site Protection Kits typically ship within 1-3 business days.
What's your refund/return policy?
If you're dissatisfied with our product, reach out to us at support@thecatchall.com to start a refund/return conversation.
Does the Catch-All offer a warranty?
Because of the rough nature of our industry, we cannot warranty The Catch-All kits. However, if you have an issue that you believe to be a manufacturer's defect, please give us a call.